Alert 360 Home Security warns homeowners about sales tactics used to gain access to home alarm systems, security contracts or financial accounts
Beware of suspicious tactics that would include others posing as our representatives, who want access to your home or security system.
Alert 360, the fifth largest provider of home security systems and smart home automation in the United States, is reminding homeowners to be on the lookout for door-to-door home security salespersons who use misleading sales tactics to gain access to your home, bank account or home alarm system.
“While most home security service providers are highly reputable and trustworthy, some alarm companies seek new customers through aggressive door-to-door sales and will target homes with security yard signs. These salespeople often spread misleading or untrue statements in order to obtain a signature on a new alarm monitoring contract,” said Richard Ginsburg, president, and CEO, Alert 360. “Fortunately, it can be easy to detect deceitful salespersons based on the approach they use.”
https://www.youtube.com/watch?v=GWie6V-HJvA
Home Security Scam Tactics:Beware of suspicious tactics that would include others posing as our representatives, who want access to your home or security system.
According to Alert 360, which has been installing and monitoring home security systems for more than 45 years, salespersons looking to scam homeowners will often tell alarm owners their current provider no longer monitors the system.
Or, has been bought, sold or gone out of business, or that the equipment is outdated and needs to be updated. The goal of these misleading security sales tactics is to obtain the homeowner’s signature on a new contract. And, to adjust the alarm system, switching it to a new monitoring center. These actions often cause a customer to be double billed and under contract with two providers.
“Alert 360 has been protecting families, homes, and businesses for nearly a half-century, and we take the trust our customers place in us very seriously,” said Ginsburg. “Every year, we remind our customers of these fraudulent security sales tactics as well as work with those who have been approached or scammed. We understand that the companies that use these aggressive sales tactics cause tremendous inconvenience and worry for our customers. Our goal is to make as many home alarm customers aware as possible of these unfortunate tactics.”
Working with its customers, Alert 360 has gathered the most commonly used phrases, false statements, or tactics home security scammers use.
The company advises homeowners to be wary of anyone who:
>Tells you your alarm provider is no longer in business, no longer serves the area, or was sold to their company;
>Asks you to sign a new contract to ensure your security continues;
>Asks for access to your system;
>States the home security system has been recalled and requires replacement or upgrading that day;
>Shows you documents to support claims they need access to your system;
>Uses high-pressure tactics to force you to make a decision on the spot and won’t allow you to check all the details before signing a contract;
>Appears for a service call without scheduling an appointment in advance;
>Provides a different phone number than you typically use to contact your monitored alarm or security system company;
>Refuses to provide a business card or company contact information; or
>Does not allow you time to call your own provider to check if service is needed on your system or a representative is in the area.
To protect your home and neighborhood from suspicious door-to-door activity, Alert 360 recommends that you report the suspected fraud to your home security provider, your state’s Better Business Bureau, and local police or sheriff. Alert 360 customers are encouraged to visit the company’s scam alert site to learn more or report any suspicious behavior. Alert 360 customers also can call the company at 1-888-642-4567.
“Not everyone who visits your home is a bad guy or is trying to scam you into signing a contract on the spot,” said Ginsburg. “However, it’s good to know how to identify suspicious activity, such as someone attempting to obtain your bank account information, signature on a new contract, or access to your home and security system.
“It’s our hope that this information will help Alert 360 customers and all home security users gain peace of mind and rest easy, knowing they are prepared if someone uninvited comes to the front door with confusing information.”
Looking for a Home Security System? Check out our packages that are up to 25% off Retail! Or call 833-360-1595 to speak to one of our security experts.
Alert 360 Branch Office News from around the country:
Alert 360 Austin, Texas: We recently introduced our new Alert 360 access control solution for small to medium-sized businesses in Austin and our entire service area. The solution integrates with our existing user interface that controls security, video, lights, thermostats and more. Our customers will now be able to control/view all of these from a single app.
Alert 360 Dallas, Texas: North Texas is the 8th fastest growing metro area in the country with corporations like Toyota, State Farm and Liberty Mutual relocating headquarters here and bringing thousands of employees with them. This population and industry explosion has greatly increased the demand for our security and automation packages. To keep up with that demand we have added experienced sales leadership and security consultants to our Dallas office.
Alert 360 Houston, Texas : Alert 360 is part of our community and serve approximately 25,000 residential and commercial customers in the greater Houston North area. Educating our neighbors on how to protect what matters most to them is our #1 priority and we were just were in the Katy, Sugarland, Cypress, and Montgomery County Home shows to do just that.
Alert 360 Kansas City, Kansas: We recently added additional install and service technicians to maintain our record of on-time service excellence as the demand for our new Alert 360 access control solution increases. We are also interested in adding one more highly experienced security professional to our team. All of our employees live in the communities we serve and we were at the Johnson County Home & Garden Show on 3/8 – 3/10/2019 to meet with potential new and existing customers.
Alert 360 Phoenix, Arizona: Home show season is upon here in Arizona. The weather is typically a perfect 75 on average. Our Phoenix Alert 360 team will be at the following events: the Spring Home & Landscape show in Glendale March 1-3, The Ostrich Festival in Chandler March 8-10. The Pinal County fair March 20-24th. The Great American BBQ and Beer Festival on March 30th. In April we have the Phoenix Pride Festival on April 6th & 7th, and Maricopa County Fair April 10th – 14th at the AZ State Fairgrounds in Phoenix.
Alert 360 Sacramento, California: The Sacramento Branch of Alert 360 has always been one of the largest providers of residential security in the area but have quickly become a leader in commercial security in Northern California and the Bay Area! We have also been busy at several shows – most recently we attended the Cal Expo where we met a lot of great people and generated a ton of interest in meeting with our local security professionals.
Alert 360 San Antonio, Texas: Our branch office is one of the largest home security providers in the San Antonio area. We were at the Alamo Dome in late February and was one of the most attended booths. As always, our high-resolution Alert 360 24/7 video security cameras and recording equipment was a big hit! Our office has well over 100 years of home security and business alarms. We have been busy installing access control systems and looking forward to another great year!
Alert 360 San Diego, California: Alert 360 has been in San Diego for over a decade and our new office is now fully staffed with additional installers, service techs, and security consultants. We continue our service to our loyal existing customers and to help more home and business owners protect what matters most. We had a great weekend at Del Mar Home & Garden Show with a lot of interest in Alert 360’s packages that include keyless entry and video doorbell cameras.
Alert 360 Tulsa, Oklahoma: We had a very good turnout for the “Tulsa Lawn and Landscape Show” held Downtown at the Cox Business Center this past February 15 – 17. Everyone is very excited about our largest Home Show, “The Greater Tulsa Home & Garden Show” coming up March 7 – 10 at the River Spirit Expo at Expo Square. We are expecting a huge turnout of people. We will have our House Display setup right in the middle of a 20’ x 20’ island with our ‘hands-on’ experience center for potential customers and existing customers alike to come by and see and touch firsthand all of our products and services we have to offer!
Alert 360 Wichita, Kansas: We met a lot of great people and businesses at the WABA Home Show in the middle of February, and the Lawn and Garden Show this past weekend! We also have a fun booth set-up at the Kansas State Fair in Hutchinson this year! We have a great sales and tech team with over 100 years of experience in the security industry. We also have been certified to sell and install our new Alert 360 Card Access Control System. We install alarm/security systems that can all be customized to fit any size home or business.