The spectrum cable internet provider, has experienced an outage that affects parts located in the Midwest, Chicago, and specific areas of NYC. Spectrum tweeted that technicians were looking into the issue and would try to restore service as soon as possible. Specific customers have noticed that their service has returned up and running. Customers who reside in Ohio, Michigan, and New York tweeted about an interruption in internet access. TechCrunch has been in contact with Charter Spectrum for more information.
The Outage Impacts the Midwest, Chicago, and Some of NYC.The outage affects some parts of the Midwest, Chicago, and some of NYC. The issue isn't widespread and doesn't affect all customers or all services. It's important to know that this outage doesn't affect each device connected to your network. If you're using the modem or router with automatic updates and experience issues relating to Spectrum Internet outage when using the devices. However, it's a matter of direct Ethernet connectivity between your router and your computer (instead of Wi-Fi). It should be no issues with connectivity at the time.
A Few Customers Have Reported That Their Services Have Returned OnlineSome customers have reported that their services are back online. However, many remain affected and say it hasn't been solved. Spectrum hasn't yet revealed an explanation for the outage.
Spectrum has yet to announce the reason for the massive outage. However, it is believed to be due to technical issues with their systems behind the scenes. The problem affects all Spectrum's services, including phone and internet access.
The Users of Ohio, Michigan, and New York Tweeted about an Interruption in Internet AccessSpectrum Internet usa users from Ohio, Michigan, and New York tweeted about the downtime of their internet. The issue affects Charter Spectrum users in the Midwest, Chicago, and New York City.
The issue was discovered in the morning at around 10:10 am Eastern Standard Time on Wednesday. The problem was resolved by reports that it was solved by 1 pm EST. However, some users encountered issues getting online following that time. Around 11:30 am EST, Charter tweeted that they were aware of the problem and were working on resolving it as soon as possible.
TechCrunch has Made Contact with Charter Spectrum for More InformationTechCrunch has made contact with Charter Spectrum for more information. We'll update this article with any developments.
Charter Spectrum is a cable T.V. and internet service provider that has around 21 million customers in 41 states. It's the second-largest cable provider in the U.S. after Comcast. Charter bought Time Warner Cable for $79 billion in 2016 and transformed it into Spectrum.
Spectrum's Outage isn't Widespread, But it's Impacting Some Areas of The Nation.Spectrum's outage may not be widespread, but it's impacting areas across the country. Specific customers have reported that their service has come back up. However, others remain affected by the downtime. TechCrunch has contacted Charter Spectrum for more information regarding why the outage occurred and when they anticipate that it will restore service.
Full story: Charter Spectrum's Internet services, voice, and cable are unavailable in some parts of the U.S. Maps on Down Detector shows service outages across several states, which include California, Texas, New York along with Washington D.C.